What practices do the Dallas Police Department employ to make its city safer? Could these same principles be responsible for Southwest Airlines' outperformance of American, United, and Delta? Is curbing the high-school dropout rate in Arizona connected to Starbucks' gamble in China - the land of a billion tea lovers? Based on the bestselling book by Jim Collins, Good to Great investigates the keys to the enduring success of six business and social-sector organizations. Out of these stories emerges the answer to Collins' five-year quest to uncover, "What makes good... great?"

Sunday, 8/10/08 from 3:30-4:30 p.m. ET